Owners of some Windows 10 laptops and tablets are crashing into a worrying roadblock when they try to implement a Windows 10 Creators Update. Windows Update primarily says a notebooks are concordant with a upgrade, though fails to implement it after downloading a setup files, instead displaying a following message: “Windows 10 is no longer upheld on this PC. Uninstall this app now since it isn’t concordant with Windows 10.”
That sounds ominous, though we don’t need to uninstall your existent chronicle of Windows 10, and there’s no app to uninstall. Instead, a summary means your PC’s hardware isn’t compatible with a Creators Update, or any destiny Windows 10 updates. Here’s what we need to know about a error, that now affects PCs powered by Intel’s Clover Trail processors.
What processors and PCs are affected?
A new ZDNet essay bearing this emanate into a spotlight, though Microsoft laid out sum about a blunder in an April forum post. Microsoft won’t let influenced hardware implement a Creators Update since “Icons and/or content via a Windows interface might not seem during all, or might seem as plain tone blocks on some devices.”
Devices with these Intel “Clover Trail” processors are impacted:
- Atom Z2760
- Atom Z2520
- Atom Z2560
- Atom Z2580
Those chips have all been placed in Intel’s “End of Interactive Support” phase, that means a association won’t even respond to tech support queries associated to a hardware. “If a hardware partner stops ancillary a given device or one of a pivotal components and stops providing motorist updates, firmware updates, or fixes, it might meant that device will not be means to scrupulously run a destiny Windows 10 underline update,” Microsoft told PCWorld.
Clover Trail processors powered a beginning Windows 8 2-in-1 hybrid devices, such as a HP Envy X2 and a Asus VivoTab. If we embraced Microsoft’s prophesy for a versatile destiny for Windows in a early days, you’re now left stranded if we accepted—or were forced into—the giveaway Windows 10 ascent for your Windows 8 PC.
Can we implement a Windows 10 Creators Update?
Nope. But we might be means to in a future, according to a Apr forum post.
“Microsoft is operative with a partners to yield concordant drivers for these processors. Until then, Windows Update will forestall inclination containing one of a processors listed above from installing a Creators Update.”
“We know issues like this exist and we actively work to brand a best support trail for comparison hardware,” Microsoft told PCWorld.
Compatibility issues like this are expected because Microsoft warns against installing a Creators Update on your own, and instead advises users to wait for Windows Update to offer a upgrade. If Microsoft and Intel repair a emanate with Clover Trail processors, a Creators Update should be automatically pushed to your system.
Does this meant we won’t get confidence patches?
Nope. Your Clover Trail complement should be using the Windows 10 Anniversary Update if you’re perplexing to ascent to a Creators Update, and Microsoft told PCWorld that influenced systems will continue to accept confidence rags until Jan 2023, a strange finish of support date for Windows 8.1. That’s great—you don’t wish to use an unsupported handling complement in this epoch of ransomware and government-made malware run amok.
You won’t accept any new underline updates in that time frame, however, that means a uninformed goodies in a Windows 10 Fall Creators Update and a successors will also be off-limits. If that’s a concern, you’ll substantially wish to pick adult a new laptop.
Will this problem impact other PCs?
It’s unfit to tell either other processor architectures will tumble chase to a “Windows 10 is no longer upheld on this PC” blunder in a future. Microsoft’s position in courtesy to Clover Trail positively suggests it could happen, that we dive into in-depth in a acknowledgment essay per Windows 10 slicing off comparison CPUs.
This disturbance shines a light on an misleading proviso in Windows 10’s support policy. “This is some-more than a one-time upgrade,” Windows arch Terry Myerson wrote in a blog post introducing Windows 10. “Once a Windows device is upgraded to Windows 10, we will continue to keep it stream for a upheld lifetime of a device – during no cost.” (Emphasis added.)
“The upheld lifetime of a device?” What a heck does that mean?
“A device needs to implement a latest refurbish to sojourn supported. Updates might embody new features, fixes (security and/or non-security), or a multiple of both. Not all facilities in an refurbish will work on all devices. A device might not be means to accept updates if a device hardware is incompatible, lacking stream drivers, or differently outward of a Original Equipment Manufacturer’s (“OEM”) support period.”
Microsoft’s process is frightfully unclear. If heavily hyped inclination a small 3 or 4 years aged can be kicked off a support bandwagon reduction than a year after a giveaway Windows 10 ascent ended, it positively seems trustworthy that other hardware could be sensitively dumped in a future—especially if it wasn’t designed for Windows 10 specifically. Fingers crossed this is some-more of a one-off occurrence. Google, by comparison, has an end-of-life policy for Chromebooks after 5 years, with a deceptive idea that a association might support a device for longer.