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‘Just since we use Agile, don’t chuck ITIL out a window’, says Advanced

The Agile and ITIL methodologies are not jointly exclusive, and firms should demeanour to occupy facets of both.

That’s one of a themes to emerge from a new Computing webinar ‘Bimodal IT: stepping mill to cloud or trail of no return‘.

Marc Beder, executive of record during Advanced pronounced that carrying entrance to both ways of operative presents organisations with an opportunity.

“ITIL is a substructure for a service, though stretchable and ITIL aren’t jointly exclusive,” Beder began. “The dual can work good together, it’s only about adopting best of both. Just since we use Agile doesn’t meant ITIL is thrown out of a window.

“That’s an opportunity, there are new ways of working, new technologies and ideas can be adopted, so let’s welcome it and not puncture a heels in,” he argued.

Rob Bruce, conduct of record and IT support for PRS for Music agreed.

“We need to be really clever – ITIL has served us good for 20 peculiar years, and it’s turn a approach to ceaselessly urge a service, though we can learn from how Agile can capacitate us to be some-more flexible,” pronounced Bruce. “Everyone wants to be some-more flexible, and that quick gait of change is continuing.

“So for normal organisations to contend ‘we’ve always finished things in an ITIL way’ is really worrying. We shouldn’t go down that path, as we really wish to go Agile, though but dispatch ITIL. ITIL does assistance a use be as good as it can be,” he said.

New investigate from Computing discussed during a broadcast suggested that a third of UK-based organsations trust that their cloud use will sojourn during a same level, whilst almost dual thirds anticpate an increase.

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