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IDG Contributor Network: Must-have features for enterprise VoIP

If your company has 100+ users and is in the market for a hosted VoIP phone system, be careful.

Remember the scene in the movie Tommy Boy, “Fat Guy in a Little Coat”? You don’t want your company’s new phone system to feel like this.

You won’t hear it from the salespeople [collective gasp] but most hosted VoIP solutions are designed for micro-size companies. If you want an “enterprise” system, you will have to dig a little to find a provider catering to larger companies.

“Okay” you’re thinking… “But how do I sift-through the wannabees and recognize enterprise VoIP when I see it? What do I look for?”

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