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Best CRMs for SMBs in 2017

Price: A free Starter plan is free for 3 users. Premium plans start at $8.33 (£6.50, AU$11) per user per month. A 30-day free trial is available.

Apptivo is a comprehensive CRM which provides an easy way to manage your contacts, schedules, notes, communications, tasks and more. That’s not all: even the free account gets project management tools, invoicing, estimates, basic purchase order tracking, field service management and a helpdesk.

The $8.33 (£6.50, AU$11) Premium account offers much more storage (3GB per user, up from 500MB for the business), and plenty of valuable extras: bulk email, a mobile CRM app, e-commerce integration and Google Drive, Calendar, Tasks, PayPal and Dropbox integration. Crank it up to the Ultimate plan for $20.83 (£16, AU$27) for even more data and campaign emails, as well as cash management and budgeting apps

This kind of power comes with a little complexity, especially if you’re new to this type of package. It doesn’t take long to master the basics, though, and the system is so configurable that you’ll soon have it set up to suit your requirements. Plus, you get two months free when you sign up.

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