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Apple’s Business Chat means one day you’ll ask HomePod for a bank loan

While we wait for Apple to eradicate the Siri message-reading bug inside iOS 11.3, Nuance Communications took a little time to explain the huge potential of the iPhone maker’s Business Chat platform, which one day means we’ll be able to ask our HomePod to arrange our next bank loan. Robert Weideman, executive vice president and general manager of the Nuance Enterprise Division, explained why.

What’s the connection between Apple and Nuance?

Nuance Communications and Apple have worked together for some time. They worked together on the original implementation of Siri and have worked together once again on Apple’s Business Chat platform.

Nuance has an extensive presence in messaging and voice services. You’re already using solutions supported by Nuance within certain branded messaging-based interactions; company’s such as JetStar, Delta Airlines, USAA, and FedEx use Nuance.

The company recently published research that shows over 55 percent of consumers prefer to use a form of messaging to communicate with companies.

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