While we are going to have to wait a little longer for Apple to launch payments in iMessage, this weekend, Jennifer Bailey, Apple’s VP of Apple Pay, announced a series of other milestones for the digital wallet and payments service that competes against the likes of Android Pay from Google (which today announced its own expansions), Samsung Pay, and others efforts from retailers and banks.
The advances point to how Apple wants to steal a march when it comes to using phones as a proxy for a card or cash, and there is some anecdotal evidence that it’s working: merchants and others who have partnered with Apple say that Apple Pay is accounting for 90 percent of all mobile contactless transactions globally in markets where it’s available.
“Apple Pay is the future of everyday spend,” said Bailey on stage at the Money 20/20 conference that kicked off in Las Vegas yesterday.
Bailey also announced that the service is launching in Denmark, Finland, Sweden, and the UAE in the next few days, bringing the total number of countries where it is used up to 20. And she said that 4,000 issuers worldwide now work with the wallet (that is, there are now 4,000 credit and debit card issuers whose cards can now be uploaded to and used via Apple Pay).
While these may not sound like a massive numbers on their own, 20 markets represents a full 70 percent of the world’s card transaction volume, she noted. This underscores how Apple is approaching the roll out of its payment service: it is moving first to where the money is.
When Apple Pay Cash it turned on, for example, it will operate like Venmo, allowing users to transfer money quickly to each other via iMessage, Siri and other channels — a service that “thousands” of Apple employees are now already using in a closed beta before the service is turned on more widely later this year in an iOS 11 update.
But in addition to that, users will also be able to take that money and spend it directly at retailers and others that accept Apple Pay.
— Brian Roemmele (@BrianRoemmele) October 23, 2017
This is notable because it’s an early example of how Apple might potentially (not now, but in the future) provide a wallet service where it acts not just as the place where you can store other payment instruments, but becomes the payment and storage instrument itself.
That’s not to say that Apple is only working on new use cases. Bailey also provided a long list of new stats that speak to new retailers that are now accepting Apple Pay, and older partners that are seeing strong use of the service. Here are a few of the more notable ones:
- Apple Pay is now at more than 50 percent of all retail locations in the U.S., including 67 of the top 100 US retailers. Full roll-outs include the supermarket chain Albertsons (2,300 locations) and Dick’s Sporting Goods (675 locations). This is particularly compelling in cases where cards themselves have not been enabled with contactless/NFC payment technology.
- Bailey said that “everyday commerce” categories — transportation, ordering coffee or meals ahead of getting them, and contactless tickets — are “booming.” (Ticketmaster is now rolling out contactless tickets to U.S. sports stadiums and concert venues.)
- Apple estimates that the number of transactions across these everyday categories is already twice the number of transactions in traditional e-commerce, and growing five times faster than physical retail.
Separately, it looks like other companies are also announcing some new integrations. First Data today said that its Clover Go point of sale devices will be sold in Apple stores, and alongside this, all First Data retailers will now all be able to accept Apple Pay payments. This deal covers 1 million merchants, First Data said.
As with the different use cases Apple is looking at for Apple Cash, these advances speak to how phones, smart watches and other connected devices are finding their way into our everyday lives, even if we’re not using them for direct payments for goods at points of sale.
For those who are tied to using their cards or cash — and there are many of us out there — this also represents an opportunity for ways to expand such virtual payment services, and an opportunity for companies like Apple to create further ties into brand and customer loyalty for future purchases.